Helios Network Media Player Information

Please note that the firm that made Helios X5000 network multimedia player shutdown its operations sometime in 2008. The firm was originally called NeoDigits, had its website at www.neodigits.com. Subsequently, the website was renamed as www.helios-labs.com. Their customer service was excellent. Currently, the only websites that are up are http://www.helios-labs.net and http://www.helios-labs.eu. I tried to contact both these websites without any response. In addition, I tried to contact Hantz+Partner at http://www.hantz.com to seek their permission to publish the following support material without any success.

This was an innovative product. Perhaps the first digital multimedia player of its kind. All you had to do was to run a multimedia server (for instance, Microsoft Media Center or NeoLink Server) on a networked computer and Helios digital player hardware would connect to the computer over the network to play the multimedia content through your music system and TV. Now there are several such networked multimedia players available in the market made by Netgear, D-Link and LinkSys. The company was ahead of its times. It did not have enough capital to provide continuous technical innovation and solve complex technical problems that customers were facing. In addition, the company ran into branding issues and it had to change its name twice to stay in business. The market was not ready to accept such a technologically advanced product.

I haven't tried Helios X5000 Network Media Player with Microsoft Media Center on Windows 7 but I believe that it should work. However, if you want to use Helios Server, which was called Helios NeoLink Server, I'm providing download links below. This NeoLink Server is installed on a networked PC to serve digital multmedia content. The operation is similar to age-old client/server paradigm.

These NeoLink Server files are stored at MediaFire file sharing service. Please ignore the ads from MediaFire. I guess this annoyance may be worth the benefit of free storage. If it is not, please leave me a comment and I'll try to find a better file sharing service. Here are the download links:

1. Helios NeoLink Server version 1.2
2. Helios NeoLink Server version 1.3 (Works with Windows XP)
   
3. Helios NeoLink Server version 1.4 (Certified to work with Windows XP and Vista)

Below are links to download additional Helios X5000 Digital Network Media Player related documentation and support stuff. These files are stored at box.net.

1. Helios X5000 Network Media Player Product Brochure
2. Helios X5000 Network Media Player Comparison Data Sheet
3. Helios X5000 Network Media Player Manual
4. Helios X5000 Network Media Player Quick Start Guide
5. Helios X5000 Network Media Player How-to Guide

If you are planning to upgrade the firmware of your Helios media player, you may want to review my firmware upgrade page here.

The picture below shows how to check the firmware version, if you are planning to upgrade the firmware. Please refer to the firmware upgrade page for additional details.